Welcome to Townsend Technologies.


1.Acceptance of Terms of Service

By using the Website you are agreeing to be bound by the terms and conditions, privacy statement and Forum rules of this site. This is required to ensure that we are all using the Website appropriately and everyone is getting the most out of the Website and Forum. If you don’t wish to be bound by our terms and conditions, please exit the website immediately.

TownsendTek may change the Website’s terms and conditions at any time and without notice. Your continued use of this website and the forum herein means that you accept any new or modified terms and conditions.

2.Proprietary Rights

Website Content

All rights, including copyright and database right in the Website and its contents, are owned by or licensed to TownsendTek as permitted by applicable law. All material contained on the Website including text, images, trademarks, logos, service marks and personal likenesses is proprietary or copyright material and unless otherwise specified may not be copied, reproduced, downloaded, posted, transmitted, distributed or interfered with in any way except that a) you are permitted to electronically copy and print hard copies of pages from this Website solely for use in obtaining information regarding the Website and b) Educational information on the website may be printed and shared with limitations (see “Educational Materials on the Website” below). No part of this Website can be made available as part of another Website without the written permission of TownsendTek. Any other use of this Website or its Contents is strictly prohibited, unless the prior written permission of TownsendTek is obtained.

Notice Specific to Educational Materials on the Website

Permission to use documents (such as white papers, computer tips, forum comments, and FAQs) from this web site is granted, provided that (1) the below copyright notice appears in all copies, (2) use of such documents from this web site is for informational and non-commercial or personal use only and will not be copied or posted on any network computer or broadcast in any media, and (3) no modifications of any documents are made.

We encourage the distribution and sharing or this information but you may not present it as your own information, include it with any materials for which your are paid, or profit from it in any way. If you would like to resell this content please contact us to see if we can reach a business agreement.

Use for any other purpose is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

3. Links to other websites

The Website may contain links to other web sites (Linked Web Sites). Those links are provided for convenience only and may not remain current or be maintained. We are not responsible for the content or privacy practices associated with Linked Web Sites. Our links with Linked Web Sites should not be construed as an endorsement, approval or recommendation by TownsendTek of the owners or operators of those Linked Web Sites, or of any information, graphics, materials, products or services referred to or contained on those Linked Web Sites.

4. User Comments and Other Submissions

Your comments and feedback regarding our Website are welcome. We do not accept confidential or proprietary information. Therefore, all comments, feedback, suggestions, ideas or other submissions (collectively the “Comments”) disclosed, submitted or offered to the Website and the Forum on the Website are submitted with the express understanding that You are granting the Forum an irrevocable, unrestricted and worldwide license to use, modify, reproduce, transmit, display and distribute such comments by any means now known or hereafter to become known, for any purpose whatsoever without any obligation to pay You any compensation or to respond or otherwise acknowledge receipt of Your Comments. You agree that Your Comments will not violate the rights of any third party including copyright, trademark, privacy, other personal or proprietary rights, nor contain any libelous, otherwise unlawful, abusive or obscene material.

5.Modification of These Terms of Service

TownsendTek may periodically revise these terms and conditions and you agree to be bound by such revisions and should therefore revisit this page periodically to re-acquaint yourself with the terms and conditions.


TownsendTek may at any time, and for any reason, and without prior notice, terminate your client page, remove any Forum post or terminate your Forum membership. Members may also be suspended for a period of time at any time and at our discretion if the Terms of Use are breached.(See Forum Rules below for more information on using the Website Forum.)


You agree that TownsendTek may send You electronic mail for the purpose of advising You of changes or additions to this Site, or for such other purposes as the Law Office Solution deems appropriate. If you do not wish to receive such electronic mail, please contact us at


Warranty Disclaimer

This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, TownsendTek disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchant-ability and fitness for a particular purpose and non-infringement. Law Office Solution does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Law Office Solution does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.

Limitation of Liability

TownsendTek shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the services and products offered on this site, or the performance of the services and products.

Typographical Errors

In the event that a TownsendTek product is mistakenly listed at an incorrect price, TownsendTek reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. TownsendTek reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, TownsendTek shall issue a credit to your credit card account in the amount of the incorrect price.

9.Copyright Notice

Copyright © 2009-2019 TownsendTek. All rights reserved.


The following terms and conditions are intended to explain the most common questions about registering for and attending our webinars. If you have any additional questions, please contact us.

1.Live Webinars are conducted using computers and internet access and telephone conference call. Pre-recorded Webinars are conducted using computers and internet access. Computer speakers/sound is required to hear the audio portion of recorded webinars.

2.Class size for live webinars is limited, so please register early.

3.You may pay by Visa or Master Card through PayPal or Google checkout when registering online. You may pay by check through your own PayPal account if you have set that up. Please contact us by phone or e-mail to arrange payment by check through US Mail.

4.The price of each webinar is for access by one telephone number and one computer. Sharing of access numbers, event website links, and/or audio links is strictly prohibited.

5.No three-way calling, audio or screen recording, or downloading of the webinars is allowed. However, you may present live or recorded webinars to as many personnel at your firm as you’d like through the use of projector and speaker phone. When purchasing recorded webinars you are purchasing a window of time (day, week, month, year, etc.) and you may present the webinar as many times to as many people as desired during that timeframe provided the people viewing the webinar are employed by the purchasing organization.

6.When attending live webinars, to minimize background noise, please use the mute button on your telephone at all times except when you are participating verbally.

7.If you leave the call early, simply hang up.Please do not announce that you are leaving.

8.You many not download or record copies of any webinar.


In order to participate on the forum you will need to abide by the Forum Rules as outlined here. These may change from time to time and you should visit this space regularly to check for updates. TownsendTek reserves the right to delete posts and suspend the membership of any person at any time for any reason and without explanation.

1.Do not use inappropriate, defamatory or abusive language in posts. Any posts that are deemed inappropriate by TownsendTek will be deleted from the forum or edited to remove inappropriate content.

2.Be civil. It is fine to disagree with another member’s post but please do so in a polite and respectful manner. Keep in mind that tone does not always translate well through writing.If we see a post that we consider rude or offensive we will delete it.

3.Keep the forum about software issues. Do not use the forum for promotional or commercial purposes, or to knowingly post false or mischievous information, complaints or statements about individuals, private businesses or the government. Try to keep on-topic and do not post off-topic, or irrelevant contributions not in keeping with the current topics on software use.

4. TownsendTek is not responsible for any actions, claims, proceedings, or liabilities arising out of comments you post. You are responsible for all statements made by you, and for acts that occur through the use of your username and password.

5.Be Safe and do not give out personal information on the forum. Because internet predators can be a problem on forums it’s important that you never ask for or give out any personal information for your own personal safety. This includes: – your last name, address, email address, phone number, or pieces of information that could easily identify you or anyone else in your post.

6.Don’t spam the forum – Please do not spam the forum with copy/paste posts from other websites. This forum is an opportunity for you to exchange ideas and information about using software effectively.

7.Do not to impersonate any other person or entity, whether actual or fictitious.

8.Do not express or imply that any statements you make are endorsed by us, without our prior written consent.


Live Webinars

Because Webinar reservations are determined by number of participants and we have reserved a spot for you, we require a minimum of 24 hours advanced email notice to issue a refund or credit toward another class. If you cancel or do not attend without proper notice, no refunds or credit will be allowed.

Recorded Webinars

We offer the first webinar free to any given organization so you can determine for yourself, risk free, if our webinars meet your needs. Because they are not a tangible items that can be returned, there is no refund on recorded webinars.


There are evaluation versions of our software available via download to anyone interested. This allows all prospective buyers to evaluate the product at their leisure to ensure that the software meets their needs before purchasing. Software purchased for download on-line through our website is considered opened at the time of purchase and there are not refunds for opened software.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.